Contact Us - Jet2Insurance

Jet2Insurance Travel Insurance

Defaqto 5* Travel Insurance Get an instant quote including

COVID-19 and FCDO

Cover Included

Cancellation Cover

Up to £5,000

Medical Cover

Up to £10,000,000

With an adult policy

For all general queries please contact us:

Email: jet2@rockinsurance.com
Telephone: 01293 665900

Monday to Friday 08:30am to 6:00pm
Saturday 9:00am to 5:00pm
Sunday Closed

For Emergency Medical Support 24/7

Telephone: 01293 665904

For Medical Screening:

Telephone: 01293 665904
Monday to Friday 8:30am to 6:00pm
Saturday 9:00am to 5:00pm
Sunday Closed

Complaints Procedure

We always aim to provide a first class service. However, if you have any cause for complaint, please address these in the first instance to:

The Compliance Manager,
ROCK Insurance Group,
Griffin House,
135 High Street,
Crawley,
West Sussex,
RH10 1DQ
Email: complaints@rockinsurance.com

If you are still not satisfied you can contact the Financial Ombudsman Service:
Financial Ombudsman Service
Exchange Tower,
Harbour Exchange Square,
London
E14 9SR
Phone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk